Canadian Orders - Shipping Policy
Domestic Expedited Shipping
- Your order will be processed within 7 business days and shipped with Canada Post.
- Once shipped you will receive an e-mail notification including a tracking number.
- Multi-item orders may be shipped separately.
|
Province |
Order Total |
Shipping Charge |
Shipping Method |
|
MB / NB / NS / ON / QB / SK |
$150 CND & above |
FREE |
Expedited (Standard Shipping) |
| MB / NB / NS / ON / QB / SK | Below $ 150 CND | $10 |
Expedited (Standard Shipping) |
| AB / BC | All orders | $12 |
Expedited (Standard Shipping) |
|
NL / NT / NU / PE / YT |
All orders |
$25 |
Expedited (Standard Shipping) |
Shipping Restrictions
- *Free shipping in Canada for orders over $150 excludes the, Alberta, British Columbia, Northwest Territories, Nunavut, Prince Edward Island, Yukon.
- Orders residing in Alberta or British Columbia are subject to standard shipping charges of a $12 flat rate.
- Orders residing in remote Canadian regions are subject to standard shipping charges of a $25 flat rate.
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LOST & STOLEN PACKAGES
- We apologize, but once the package leaves our facilities, and has been picked up by the courier, we are no longer responsible for the package.
- Should you have any issue with the delivery/non-delivery of your order please contact the courier directly with your tracking number.
- We are not responsible for lost or stolen packages.
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FOR ALL ONLINE INQUIRIES
-
If you have any questions about shipping rates, your order status or tracking number we kindly ask you do not contact us in-store but rather email us at info@heelboy.com or call (416) 367-4335. Someone will get back to you within 24 hours.